Privacy Policy

Last Updated: 08/25/2024

Stageflow is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website https://www.stageflow.eu/ (hereinafter referred to as the “Website”) and use our services (collectively, the "Services").

Definitions

In accordance with the Privacy Regulations, the terms below have the following meanings:

  • Personal Data: This includes any information relating to an identified or identifiable natural or legal person;
  • Processing: This shall mean any operation or set of operations, whether or not by automatic means, which applies to (groups of) personal data, including collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, diffusion, communication by transmission, dissemination or any other form of disclosure, alignment or combination, restriction, erasure or destruction;
  • Data Subject: This means any identified or identifiable natural person;
  • Navigation data: These are acquired by the computer systems and procedural software used to operate this Website and the Platform during their normal operation. This is personal data whose transmission is implicit in the use of Internet communication protocols. This category includes IP addresses, addresses in URI/URL (Uniform Resource Identifier/Locator) notation, the time of the request, the type of request, the size of the outgoing packet, the status of the response given by the server (received, error, etc.) and other parameters relating to the operating system.

How we protect your personal data

Stageflow collects personal data (as defined below) in accordance with applicable laws and regulations, in particular the General Data Protection Regulation (EU/2016/679) (General Data Protection Regulation, “GDPR”), both defined as “Privacy Regulations“. The security of your personal data is important to us and we use various technical and organisational measures to protect it. We are committed to safeguarding and protecting personal data by taking appropriate measures against accidental or unlawful destruction, loss, alteration or unauthorised disclosure.

Information we collect

We collect several types of information from and about users of our Services:

  • Information you provide directly: This includes information you provide when you create an account, sign up for a free trial, contact our support team, or participate in other activities on the Website. This information may include your name, email address, phone number, company name, and job title.
  • Information collected automatically: When you use the Services, we may automatically collect certain information about your device and browsing activity. This information may include your IP address, browser type, operating system, referral URL, pages visited, and time spent on the Website.
  • Cookies and tracking technologies: We may use cookies and other tracking technologies to collect information about your activity on the Website. Cookies are small data files that are stored on your device when you visit a website. They allow us to remember certain information about you and your preferences. You can control or disable cookies through your browser settings.

The Website is not designed to store “special categories” of data, including health status information. The Website collects also fully anonymous data about data Subject behaviour without any possibility for us to trace back to your person.

How we use your information

  • To provide and operate the Services;
  • To create and manage your account;
  • To process your transactions;
  • To send you marketing and promotional communications (with your consent);
  • To respond to your inquiries and requests;
  • To improve the Services;
  • To analyse how the Services are used;
  • To comply with legal and regulatory requirements.

    • Sharing your information

    We may share your information with third-party service providers who help us operate the Services. These service providers are contractually obligated to keep your information confidential and secure. We may also disclose your information if required by law or to protect the rights and safety of ourselves or others.

    Data retention

    We will retain your information for as long as necessary to provide the Services, comply with legal and regulatory requirements, or resolve disputes.

    Your choices

    You have certain choices regarding your information:

    • You can access and update your account information at any time.
    • You can unsubscribe from marketing and promotional communications by following the unsubscribe instructions in the emails we send you.
    • You can control or disable Cookies through your browser settings.

    Security

    We take reasonable steps to protect the information you provide from unauthorised access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure, therefore we cannot 100% guarantee the security of your information.

    Changes to this Privacy Policy

    We may update this Privacy Policy from time to time. We will post any changes on the Website. Your continued use of the Website following the posting of changes to this Privacy Policy will constitute your acceptance of those changes.

    Contact us

    Under the Privacy Regulations, users have a number of rights in relation to their personal data. They have the right to request access, correction or deletion of such information, the right to limit or oppose the processing and, under certain circumstances, the right to data portability. If a user has given his or her consent to the processing of his or her data, he or she has the right (under certain circumstances) to revoke this consent at any time.

    If you wish to exercise the above rights or have any questions about this Privacy Policy, please contact us at contact@stageflow.eu . We try to answer you within a maximum of one month, although we reserve the right to extend this period for more complex requests.